Angelland Realty

Reviews of Angelland Realty

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  Aziz Ng Added April 14, 2023

  ★ ☆ ☆ ☆ ☆
  Don’t rent from this agent. If you are a tenant, must take every part of the house before you move in for the condition report and keep it. The agent never report any issue in the report and try to claim is your fault at the end of the lease. Make sure you submit the bond claim form by yourself once you return the key to them. Took me a month to get my bond back. Return the key to the agent and they never follow up. Exit inspection done after two and a half weeks and ask you to do a touch up cleaning and claim the small damages which are in the condition report prior to we move in. We claimed the bond online by ourselves and inform the agent if there is any dispute, please take it to the tribunal to determine. Then the agent stop argue but we still need to wait for 14 days to get our bond back. Won’t recommend this agent. Too bad google must give one star or else I will give ‘zero’ star for this real estate.
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  Daina Added April 09, 2023

  ★ ☆ ☆ ☆ ☆
  I really NOT RECOMMEND you all rent or buy from the agency. I did hope that I looked all the reviews before I moved in. During the whole rental, we were super careful with the apartment and we did two times cleaning (one by ourselves and another by the cleaning guy they recommended). Even with these, they asked us to paid $1000 to change the whole bedroom carpet because there’s a sink(which is not caused by us definitely cause we don’t even notice the place before they told us) and their cleaning guy cannot remove it. The whole unreasonable requests ($1000) will be reported to fairtrading if they insist on that. Unbelievable!!!I’d give 0 stars if I can
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  Linda Karlsson Added April 02, 2023

  ★ ☆ ☆ ☆ ☆
  So funny stuff.
  My Real Estate, Angelland Real Estate, Burwood are increasing my rent by $80 a week all of a sudden after over 4 years of living here and paying my rent 8-6-3 months of rent in advance all the time. Haha ….
  
  This has literally been the worst real estate I have ever encountered in my 15+ years I worked in Real Estate. Let alone dealing with real estates in general.
  
  They have not supported me one bit with the neighbours I’ve had to deal with.
  They are only doing it to kick me out.
  They think they are winning. Lol…..
  
  This is awesome news.
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  Paula Janke Added March 24, 2023

  ★ ☆ ☆ ☆ ☆
  Worst renting experience in my life. Move in and told I can't use the bathroom because of a leak, no fire escape key, listed for sale 4 weeks after I move in, open houses every weekend for over 6 months. Then they increase the rent by $30 per week. Beware potential tenants! The place was not spotless when I moved in, a few weeks later the rest of the building was treated for cockroaches, except for my apartment. Of course, they all migrate to my place and after multiple attempts at removing them the property manager is making me pay for professional treatment. The owners will not pay for anything. I waited 3 weeks for them to fix the bathroom leak because they wouldn't pay for it. I waited 3 months for a fire escape key because they wouldn't pay for it.
  Do yourself a favour and don't rent from these people.
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  Pengpeng Zhang Added March 23, 2023

  ★ ☆ ☆ ☆ ☆
  It was really horrible renting experience in our lives. 1: Before we moved in, the staff said :can fix all issues( we found) within 7 days after we move in.Actually, the owner only fixed half issues which we found within 7 days. The curtains were old and broken ( refused to change all) , the flys screen ( dropped , only fixed with sticky tap) and etc. we reported unsafe environment, they didn’t care. Only care is about your rent! 2: poor communication through all rental period, the agent hardly reply our emails / texts. Only Call us twice ( 1: increasing rent 2. Renew ? We said no , and then they terminate the rental contract) 3: holding the bond although we have used the agent pointed cleaner and gardener. They tried to find next Tennent before release the bond( unprofessional). Over 6 weeks, we finally got the bond back after many calls, messages and requested pay our interest if not return our bond!
  NOT RECOMMENDED anyone who wants to rent a place from THIS AGENT!
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  Iris Ying Added July 14, 2021

  ★ ★ ★ ★ ★
  Thank you to all the staff of Angelland Realty! We couldn't have been happier with your service, very experienced and professional! Highly recommended!
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  Elaine Zou Added July 10, 2021

  ★ ☆ ☆ ☆ ☆
  Very poor in response. And I find they hide facts due to which the tenants suffer. They only look that owner makes profit. Hate them for the pain they made me go through.Would never ever rent from them
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  Zhijie Huo Added July 09, 2021

  ★ ☆ ☆ ☆ ☆
  Do not rent from them!
  We were kept waiting for 40 MINUTEs 40 MINUTES 40 MINUTES 40 MINUTES in the wind and NO one shows up!!!!
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  Sarits Choudhary Added July 02, 2021

  ★ ☆ ☆ ☆ ☆
  They only care for their tenant till the property is leased out. After that they are extremely difficult to deal with. Would never ever go with them again. Such a tough tenure it was.Property managers suck. I can name them but don't want to stoop that low
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  Mo Ga Added June 23, 2021

  ★ ☆ ☆ ☆ ☆
  They don't care about the tenants. Shrewd people

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